The Management of the Centre for Applied Chemistry and Biotechnology (CQAB) of the University of Alcalá (UAH), aware of the demands in the synthesis of organic compounds, the development of biotechnological processes, the development and validation of analytical methods, and chemical analysis in the chemical-pharmaceutical and related sectors; is responsible for and committed to establishing a Quality Management System (QMS) based on the UNE-EN ISO 9001: 2015 that complements the application of the principles of Good Laboratory Practices established in Directive 2004/10/EC.
MISSION/VISION
- To meet the needs and demands of internal users and external clients, as the UAH Research Support Centre.
- To adequately manage the human resources and equipment available.
- Improve the visibility of the CQAB and position it competitively in the market in order to increase the number of public tender projects and University-Business contracts art. 83 of the LOU by obtaining ISO 9001:2015 certification.
PURPOSES
- To achieve a high level of quality through the continuous improvement of the integrated Quality Management System by establishing specific quality objectives in accordance with the requirements, subject to the measurement and monitoring of their respective indicators, controlling them and implementing measures to improve their degree of compliance.
- Comply with the legislative and regulatory requirements applicable to the CQAB.
- Identify improvement opportunities for the optimization of the processes, allowing to improve the satisfaction of the interested parties.
- Establish risk identification and management to cover possible events that may affect the achievement of the established objectives.
- Promote the commitment and participation of all active CQAB staff, to make them aware of the importance of the development of their activities and their contribution to achieving the objectives.
- To provide continuous and appropriate training to ensure that staff have a high level of qualification, ensuring their technical capacity to carry out their activities.
VALUES
- Understanding and meeting the needs and expectations of internal users and external customers.
- To familiarize staff with the documentation and implementation of policies and procedures in their work in order to provide the highest possible quality of service to our customers.
- To develop a spirit of continuous improvement of staff and the system, through the development of new procedures and the review and improvement of existing ones.
- Raise staff awareness of the importance of implementing GLP and the maintenance and improvement of the QMS.
- To strengthen the human factor through communication, participation and teamwork.
- To guarantee the technical and human resources necessary for the proper development of activities.
- To guarantee the impartiality, independence, integrity, training and technical competence of the members of the Centre.
This policy involves all levels of the organization. For its knowledge, understanding, and application by staff and relevant stakeholders, it is available on the Center's website.
